Privacy Policy for Bayani Craftworks
At Bayani Craftworks, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from our site, sign up for workshops, or engage with our services related to handmade goods, artisan products, custom jewelry, and eco-friendly materials.
Information We Collect
We collect various types of information in connection with the services we provide, which may include personal data.
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Personal Information You Provide Directly to Us:
- When you make a purchase, we collect your name, shipping address, billing address, email address, and payment information (though payment details are processed securely by third-party processors and not stored directly by us).
- When you sign up for our craft workshops, we collect your name, email address, and contact number.
- If you communicate with us via email or other channels, we collect the content of your communications and any information you choose to provide.
- For custom handcrafted jewelry design or personalized gift items, we may collect specific design preferences or personal details relevant to the customization.
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Information Automatically Collected:
- When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
- Additionally, as you browse our site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with our online platform.
How We Use Your Information
We use the information we collect for various purposes related to providing and improving our services, including:
- To process your orders for handmade goods, custom jewelry, and sustainable artisan home decor, including payment processing and shipping.
- To manage your workshop registrations and communicate important details regarding the interactive craft workshops.
- To personalize your shopping experience and provide tailored recommendations for products or workshops based on your interests.
- To communicate with you, including responding to your inquiries, providing customer support, and sending transactional notifications.
- To improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
- To comply with legal obligations and resolve any disputes we may have.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:
- We use e-commerce platforms to power our online store. You can read more about how these platforms use your Personal Information on their respective privacy policies.
- We use payment gateways to process your transactions securely. We do not store your full credit card details.
- We may use analytics providers to help us understand how our customers use the site.
- We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Data Retention
When you place an order through our site, we will maintain your Order Information for our records unless and until you ask us to erase this information.
Your Rights
As a resident of the Philippines or a user covered by GDPR regulations, you have certain rights regarding your personal information:
- The right to be informed about the collection and use of your personal data.
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate or incomplete data about you.
- The right to object to the processing of your personal data under certain circumstances.
- The right to erasure of your personal data under certain circumstances.
- The right to restrict processing of your personal data under certain circumstances.
- The right to data portability, allowing you to obtain and reuse your personal data for your own purposes across different services.
If you would like to exercise any of these rights, please contact us using the contact details provided below.
Security Measures
We implement appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Any changes will be posted on this page.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by postal mail at:
Bayani Craftworks3158 Mabini Street, Unit 3B,
Cebu City, Central Visayas, 6000
Philippines